System Administration

VICIdial System Administration Section

Importing leads into VICIdial from third-party vendors
Should you wish to import lead information from third-party vendors or lead-providers, you may do so by posting lead information to your Vicidial by making ...
Wed, 25 Jul, 2018 at 5:22 PM
System Statuses
You may use system statuses throughout all of your campaigns to disposition your calls. This can be customized according to your needs and are particularly ...
Sun, 22 Jul, 2018 at 8:37 PM
Creating Users and adding Phones
Before your agents are able to use VICIdial, they would require a user login as well as a Phone (Extension). Follow the below steps on create a new user...
Sun, 22 Jul, 2018 at 8:59 PM
User Groups
User Groups determine what actions and permissions a designated group of users are given within VICIdial. We will now illustrate how to add a new user g...
Sun, 22 Jul, 2018 at 9:33 PM